Tourism Industry Transformation by means of Digitalisation

 

Tourism Industry Transformation by means of Digitalisation

Over the past decade, digitalization has significantly transformed the tourism industry, similar to its impact on various other sectors globally. Modern technologies have revolutionized how tourism services are provided and experienced.

All your services at one place:

you book flights, transfers, car rentals, and more services on one platform, simplifying your process. This connection simplifies booking management across several interfaces and saves time.

How digitalization impacts traditional models of tourism

Traditional business has been shaken up by digital tools that made services accessible and personalized. Traditional travel agencies used to enjoy a monopoly in the market; nowadays, they are fighting to survive by joining the online booking industry or collaborating with it. Customer services have been modernized, such that communication is no longer from oral to oral, but to digital communications or Artificial Intelligence-enabled responses, thus expanding the range and scope of tourism businesses.